Companies that help us run Sentraform. These companies, our subprocessors, handle personal information for us. Each receives only what its function needs, and may use it only to provide its service to us. The exception is Stripe, which also uses payment data for its own purposes, such as preventing fraud.
| Company | What it does for us | Personal information it handles | Where |
|---|---|---|---|
| Google LLC (Google Cloud) | Runs our servers, database, encryption keys, scheduled jobs, file storage, malware scanner, logs and error reports | Everything in the Services: accounts, Customer Data, uploaded files, IP addresses and request details | United States (us-central1, Iowa); backups in the United States. Error reports go through a global Google service. |
| Vercel Inc. | Hosts and delivers our website, app and forms | IP addresses, browser details, and the pages and links requested, including values carried in a form's link | United States, delivered from Vercel's worldwide network |
| Plus Five Five, Inc. (Resend) | Sends our emails | Recipients' email addresses, and the emails' content: links, codes, form and workspace names, thank-you messages | United States |
| Stripe, Inc. | Payments and subscriptions | Buyers' names, email and billing addresses, card details and tax IDs; IP addresses and device details on billing pages | United States, with global processing |
| Google LLC (Google Workspace) | Our email, including the support, privacy, security and safety inboxes | Messages and email addresses of people who write to us; staff alerts about feedback and form reports | Google's data centers, which may be outside the United States |
Changes to this list. The current list is on our subprocessor list page, at sentraform.com/subprocessors. We post a new subprocessor there at least 30 days before it starts handling personal information, and we email Customers who have a signed data processing agreement with us. If we must replace a subprocessor urgently, we post the change as soon as we can. Under our Terms of Service, that posting is how we notify Customers.